Questions and Answers

We have compiled the most frequently asked questions on the Questions and Answers page. If you still haven't received an answer, feel free to contact us via WhatsApp or by phone at 058-6693085.

Contact our experts

1. On-site orders

You can order your curtains quickly and easily online.
  • Choose a curtain
  • Enter the desired dimensions.
  • Add the curtain to the shopping cart
  • Fill in all the details and choose a shipping and payment option.
  • That’s it? We have started sewing the order, you will receive confirmation by email.
From the moment you place an order on the site, you will be sent an email with an order confirmation, and you will receive an update by email and text message at every stage of the order until the moment it is ready. *We will verify the order with you before going down to carry it out.
You can pay in a variety of ways: Visa, Isracard and American Express in 6 interest-free installments! Paypal Cash on delivery at Israel Post Phone credit * You can set this at the end of the ordering process, start by entering width and height dimensions and our system will guide you from there.

At 1click curtains, we sew the curtains in sizes on demand and with incredible speed, so after the order is confirmed and the curtain is sewn, the order cannot be changed.

If you regret it, you can cancel until the next business day from the date of the order – you can contact us on WhatsApp or via email to update the order details.

Self-pickup in Tel Aviv –  by prior arrangement –  ​​free Delivery to the building   starting at 149 NIS (depending on area) Transportation and installation   starting from 550 NIS (depending on area) * You can see the delivery price list at the end of the ordering process, start by entering width and height dimensions and our system will guide you from there.   Shipping rate
Shipping method  The package will arrive at… price list  Delivery time 
Courier to your home or business  Tel Aviv and Gush Dan  149 NIS Up to 35 business days 
Courier to your home or business  Sharon and the Lowlands 149 NIS Up to 35 business days 
Courier to your home or business  Hadera – Ashkelon  175 NIS Up to 35 business days 
Courier to your home or business  Jerusalem – Haifa – Beer Sheva 190 NIS Up to 35 business days 
Courier to your home or business  North-South  350 NIS Up to 35 business days 
*Easy and simple self-installation Self-pickup from Tel Aviv and fast delivery Free  Up to 35 business days by prior arrangement! 
  Transportation and installation rate 
Shipping method  The package will arrive at… price list  Delivery time 
Transportation and installation to your home or business  Tel Aviv and Gush Dan  550 NIS Up to 35 business days 
Transportation and installation to your home or business  Sharon and the Lowlands 675 NIS Up to 35 business days 
Transportation and installation to your home or business  Hadera – Ashkelon 725 NIS Up to 35 business days 
Transportation and installation to your home or business  Haifa – Beer Sheva 795 NIS Up to 35 business days 
Transportation and installation to your home or business  North-South  850 NIS Up to 35 business days 
*Easy and simple self-installation Self-pickup from Tel Aviv Free  Up to 35 business days  By prior arrangement! 

*Fast delivery with self-pickup from Tel Aviv!

For your attention

  • Deliveries and installations to unusual areas will change the delivery time and will be priced separately from the regular rate. You can contact us with any questions.
  • Exceptional areas: the Golan Heights and north of it, the Jordan Valley and the surrounding area, outside the Green Line, the Gaza Envelope and its settlements, the Arava, Eilat and the Dead Sea area, remote settlements.

2. Curtain installation

By simply measuring yourself, measuring your curtains is not difficult, but must be done accurately. Depending on the measurements you calculate the price of the curtain, click here to view measuring instructions >>
Of course and even desirable (-: – Save yourself a lot of money! The installation itself is very simple. The track comes ready to install with dedicated plastic wheels (wheels) threaded into it and used to grip the curtain. There are hooks attached to the curtain’s head – all you have to do is drill 3 holes in the wall or ceiling, attach the track screws, and thread the hooks into the middle hole of the plastic wheels (wheels) threaded into the track. Please note – the plastics threaded into the track have 3 holes that give you 3 cm of maneuverability, which gives you the ability to play with the height of the curtain.

Although the installation is easy and not complicated, we allow you to purchase the curtain including installation at the customer’s home for an additional fee.
We work with certified installers who work and are subject to our price list. After your order is ready, you will receive a text message with the contact information for the various installers with whom you can coordinate installation at a time that is convenient for you.

Transportation and installation rate 

Shipping method The package will arrive at…price list Delivery time 
Transportation and installation to your home or business Tel Aviv and Gush Dan 550 NISUp to 35 business days 
Transportation and installation to your home or business Sharon and the Lowlands675 NISUp to 35 business days 
Transportation and installation to your home or business Hadera – Ashkelon725 NISUp to 35 business days 
Transportation and installation to your home or business Haifa – Beer Sheva795 NISUp to 35 business days 
Transportation and installation to your home or business North-South 850 NISUp to 35 business days 
*Easy and simple self-installationSelf-pickup from Tel AvivFree 

Up to 35 business days 

By prior arrangement! 

*Fast delivery with self-pickup from Tel Aviv!

3. Warranty and Returns

In the event that something goes wrong with the curtains supplied by us, we ask that you contact our customer service department immediately. We can then decide in consultation with you how we will resolve it. The customer service department is available at all times on WhatsApp >

We provide a 3-year warranty for all our fabric curtains when ordered online!

The company has been manufacturing for 46 years and meets uncompromising standards regarding product quality. We strongly believe in our products, which is why we provide a 3-year extended warranty! To customers who purchased on the website only.
Please note:
The responsibility lies with the sewing, mechanisms, curtain track, and associated accessories.
The warranty does not include physical damage: tearing, breakage, improper transportation or installation, and improper use: applying unreasonable force, wetting the fabric with liquid, etc., subject to the site’s regulations: Click here to view the site’s regulations .
Purchase a curtain online
There are various products on the site that have a one-year warranty only, please note!

Because the curtains you ordered are made to measure especially for you, you cannot return the made-to-measure curtains, except in the case of manufacturing errors that differ from the order placed.